Threadworkby ShuttlewrightBefore an outbound reply
Check the window and message type before delivery.
- Determine whether the user initiated the conversation.
- Check the actual last user message time in the real channel.
- For Business Platform outside its response window, inspect approved template requirements.
- Do not confuse an eligible format with recipient permission or a free message.
Business App and Business Platform differ. This is not a permission checker or sending integration. Pricing pages currently disagree about service allowances; no free allowance is promised.
Real deployment needs more
Verify your actual channel, message permission, customer source data, staffed routes, contracts and provider costs. No live customer process was exercised by this page.
Primary references
- https://whatsappbusiness.com/policy/
- https://whatsappbusiness.com/products/platform-pricing/
- https://whatsappbusiness.com/resources/faq/
Operational steps are our original proposals, not copied Meta prompts. Reviewed 13 October 2026. No legal opinion.